Frequently Asked Questions
Everything you need to know about your home furniture and decor delivery.
How does your next-day delivery guarantee work?
Orders placed before 2:00 PM Monday through Thursday qualify for next-day delivery. Orders placed on Friday or over the weekend will be processed for delivery on the following Tuesday.
What is your return policy for large furniture items?
We offer a 30-day return window. If you are not satisfied with your purchase, we will arrange a professional pickup from your home. Please ensure the item is in its original packaging.
Do you offer assembly services for home decor and furniture?
Yes, we offer a 'White Glove' assembly service on select items for an additional fee. Our professional team will deliver, assemble, and remove all packaging materials.
How can I track the live status of my delivery?
Once your order is dispatched, you will receive a tracking link via email and SMS. On the day of delivery, you can see the real-time location of the driver and your estimated time slot.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm to help you furnish your home now and pay later.
Are your products covered by a warranty?
All of our furniture and home goods come with a standard 1-year manufacturer's warranty covering structural defects and craftsmanship issues.